If you are currently unable to log in but still wish to control your wallbox, please try one of the following options:
- Use the manufacturer app for your wallbox.
- Temporarily remove the OCPP link from your wallbox to avoid conflicts (e.g., schedules, charging plans, PV surplus charging, etc.).
- In an emergency, reset your wallbox to factory settings (please refer to your wallbox user manual for instructions).
Manufacturer-specific solution:
- Easee: Temporarily remove us as the operator in the Easee portal. We also have a guide for this in our help desk.